Make sure the key is fully inserted: Ensure that the key is fully inserted into the lock mechanism and turned in the correct direction to lock the safe. If the bolts are not fully retracted, this can prevent the locking mechanism from engaging. Ensure the locking bolts are fully retracted: Before trying to lock your safe, ensure that the locking bolts are fully retracted into the safe door. Here are some steps you can try to resolve the issue: If you are unable to lock your safe with the key, there may be a few reasons why this is happening. You will need to consult the DVR system's manual for instructions on how to configure the system to use the new hard drive.
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